Effective Date: 2026/02/12
Last Updated: 2026/02/12

1. Agreement to Terms

By accessing this website, booking an appointment, purchasing products or services, or engaging with The Skinfinity Sri Lanka (“Skinfinity”, “we”, “us”, “our”), you agree to be bound by these Terms & Conditions.

If you do not agree to these Terms, please refrain from using our website and services.

2. Nature of Services

Skinfinity provides aesthetic, cosmetic, and wellness treatments, skincare services, memberships, and related products.

All information on this website is provided for general informational purposes only and does not constitute medical advice.

A consultation with a qualified practitioner is required prior to treatment. Suitability for treatments will be determined at the discretion of our medical or trained professionals.

3. No Medical Guarantee

• Individual results vary depending on skin type, medical history, lifestyle, and other factors.
• We do not guarantee specific outcomes from any treatment or product.
• Before-and-after images (if displayed) are for illustrative purposes only and do not represent guaranteed results.

4. Client Responsibilities

By booking or receiving services, you agree to:

• Provide accurate, complete, and truthful personal and medical information
• Disclose any allergies, medical conditions, medications, or prior treatments
• Follow pre-treatment and post-treatment instructions
• Inform the clinic immediately of any adverse reactions

Failure to provide accurate medical information may affect treatment results and safety. Skinfinity shall not be liable for complications arising from undisclosed conditions.

5. Eligibility

Clients must be at least 18 years old to receive treatments unless accompanied by a parent or legal guardian and where permitted by law.

We reserve the right to refuse treatment if:

• A client is medically unsuitable
• Safety concerns arise
• Information provided is incomplete or misleading

6. Bookings & Appointments

• Appointments are subject to availability.
• Booking confirmations may be sent via email, SMS, or phone.
• We reserve the right to reschedule appointments due to operational or medical reasons.

7. Payments

• Prices are listed in Sri Lankan Rupees (LKR) unless otherwise stated.
• Full or partial payment may be required at the time of booking.
• Payment methods accepted will be displayed at checkout or provided by the clinic.

We reserve the right to adjust pricing without prior notice.

8. Cancellation & Refund Policy

8.1 Appointment Cancellations

• Cancellations must be made at least [24/48] hours prior to the scheduled appointment.
• Late cancellations or no-shows may result in a cancellation fee or forfeiture of deposit.

8.2 Treatment & Package Refunds

• Completed treatments are non-refundable.
• Packages or memberships may be subject to specific terms provided at purchase.
• Refunds (if applicable) will be processed within a reasonable timeframe.

8.3 Product Returns

Products may only be returned if:

• Unopened and unused
• Returned within [X] days
• Accompanied by proof of purchase

Opened skincare products are generally non-returnable due to hygiene standards.

9. Membership Plans

Memberships are subject to:

• Defined validity periods
• Non-transferability unless stated otherwise
• Specific cancellation terms outlined at the time of purchase

Unused sessions may expire after the membership period unless otherwise specified.

10. Website Use

You agree not to:

• Misuse the website
• Attempt unauthorized access
• Upload harmful or malicious content
• Copy or distribute content without permission

We reserve the right to suspend or restrict access for misuse.

11. Intellectual Property

All content on this website, including:

• Logos
• Text
• Images
• Branding
• Treatment descriptions

is the property of The Skinfinity Sri Lanka or licensed affiliates.

No content may be reproduced, copied, or distributed without written consent.

12. Limitation of Liability

To the fullest extent permitted by law:

• Skinfinity shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or services.
• We are not responsible for adverse outcomes where medical instructions were not followed.
• Our liability, if any, shall be limited to the amount paid for the specific service in question.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

13. Advertising & Promotional Content

Promotions, discounts, and offers:

• Are subject to availability
• May be withdrawn at any time
• Cannot be combined unless explicitly stated

Advertisements do not constitute medical guarantees or promises of results.

14. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for their content, privacy policies, or practices.

15. Force Majeure

Skinfinity shall not be held liable for delays or failure to perform services due to events beyond our reasonable control, including:

• Natural disasters
• Government restrictions
• Public health emergencies
• Power outages
• Supplier disruptions

16. Privacy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect and process personal data.

17. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Sri Lanka.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

18. Amendments

We reserve the right to update these Terms at any time.
Updated versions will be posted on this page with a revised effective date.

19. Contact Information

For questions regarding these Terms & Conditions:

The Skinfinity Sri Lanka
Email: theskinfinitysrilanka@gmail.com
Phone: +94 74 412 5703
Address: 277/7 Nawala Avenue Nawala